Things You Should Ask When Looking for a Towing Estimate
When you’re in a situation where you need towing services, you’re probably not in the mood to make a bunch of phone calls or interview companies. But you should be prepared to ask a series of questions before handing over your business to just any tow truck operator.
In a perfect world, every company would have a perfect safety record, employ highly-trained specialists, and have the latest equipment. Unfortunately, this isn’t reality. Some towing companies are not reputable and are only in business to charge inflated prices to customers that are in a terrible situation.
Whether your vehicle is broken down on the side of the road, has just been involved in a crash, or needs a tow from one place to another, you should know what a provider can and cannot do as well as what they’ll charge you. Here are several questions you should ask.
How Soon Can You Get Here?
When you’re stranded or are the victim of an unexpected event, the last thing you want is to be left waiting. In some cases, you might be in an unfamiliar area, find yourself stuck in inclement weather, or be concerned about your safety.
The first question you should ask is about the towing company’s response time. Get a firm commitment from them so that you can hold them to their word.
How Much Do You Charge?
Before you commit to ordering towing service, ask the company to provide you with an estimate so you can avoid any surprises or conflicts. Reputable towing companies will also agree to work with your insurance company and take several different forms of payment for your convenience.
What Is Your Experience?
For the safety of your vehicle, find out about the company’s level of experience and their equipment. How are the operators trained to do their job? How long has this company been in business? What types of tow trucks do they use and do they have experience towing your type of vehicle?
Where Will You Tow My Vehicle?
Unfortunately, some people sign away the rights to their car without knowing that they’ve done so. Avoid having this happen to you by asking where the towing company intends to take your vehicle. This should be your choice! A good company will ask where you want the vehicle to go, such as a nearby repair facility.
If you need fast and reliable towing at a fair price, Seattle Towing is standing by to take your call 24/7. We’ll not only provide answers to your questions but will get to as quickly as possible and work to exceed your expectations in every way.
Contact us now for immediate towing or roadside assistance.